Our Process
Four steps. No surprises.
From your first call to your first shift, here's exactly what to expect.
- Step 1
Contact Us
Day 1 · 10 minutesStep 11Contact Us
Call, email, or fill out our short form. A real person answers — usually the same day.
Day 1 · 10 minutes - Step 2
In-Home Assessment
Within 48 hours · 60 minutesStep 22In-Home Assessment
We visit at a time that works for you. We listen, walk through the home, and put a care plan on paper.
Within 48 hours · 60 minutes - Step 3
Meet Your Caregiver
Day 3–5Step 33Meet Your Caregiver
We match you with a caregiver based on personality, skills, and schedule — and introduce you before day one.
Day 3–5 - Step 4
Begin Care
OngoingStep 44Begin Care
Care starts on the schedule you chose. Your care coordinator checks in regularly to adjust as needs change.
Ongoing
Process FAQ
Common questions.
About an hour. We'll ask about routines, health, and what matters most — and we'll answer every question you have.